6.0 Major Accomplishments

6.1 Instructional Activity

One measure for examining PDP’s accomplishments is to consider PDP’s overall instructional activity in meeting the education and training needs of the public service workforce. PDP has an extended history of offering a comprehensive range of education and training programs for the public workforce which continues to generate steady enrollments on an annual basis. For the past five years, PDP has, on average, offered over 3,238 instructional activities per year enrolling approximately 140,771 workers in its programs. Figure 6 provides a summary of instructional activity and enrollments for the period 2011–2016.

During the past year (2015-2016), PDP reported that it offered 2,676 courses, institutes, and workshops enrolling 196,044 workers. This generated 499,076 contact hours of instruction across all of its programs which was a 12% increase compared to last year. The program areas that generated the largest enrollments were Child Care Provider Training—128,719 registered; and Temporary Assistance Examiner—16,401 registered.

Instructional activity graphic Figure 6

PDP has seen an increase in the need to reach large numbers of training participants in a very short period of time to deliver critical policy and procedure updates for our sponsors. To accomplish this, we have increasingly used webinars and other synchronous and asynchronous learning methodologies with great success.

During the 2015— 2016 reporting period, several new activities in addition to our repeat activities were conducted. Some of these new training activities are a one-time offering while others become on-going activities. The following example of PDPs’ LearnLinc course entitled LL: Documenting and Monitoring Able-Bodied Adult Without Dependents (ABAWD) Participation illustrates how large-scale workforce training initiatives, based on a change in policy, require the development of new training activities.

In Mid-2015, our project sponsor notified PDP of a forthcoming significant change in the eligibility policy for ABAWDs who receive Supplemental Nutrition Assistance Program (SNAP) benefits. Due to the expiration of a statewide federal waiver, in January 2016, thousands of no or low income New Yorkers in receipt of SNAP benefits would become subject to a federal limit of three months of SNAP benefits in any three-year period unless they participated in qualifying work activities.

In response to this significant change, and working closely with our state project sponsor, we implemented a just-in-time statewide training initiative to address the continuing professional education needs of an over 4,000-person workforce. During the 2015 - 2016 reporting period, this type of training need scenario occurred for other PDP subject areas which included Child Welfare, Computer Skills and Child Day Care, consequently enhancing this year’s number of registrants compared to last year’s numbers.