Annual Center Report: July 2015 - June 2016 Eugene J. Monaco Executive Director and Public Service Professor

Executive Summary

executive director Eugene Monaco Eugene J. Monaco, Public Service Professor and
Executive Director

During 2015-16, PDP has maintained its expertise in securing multiple contracts and grants, which has significantly contributed to sustaining its viability as a leader in providing continuing professional education for those who work in or for the public service. The underpinning of PDP’s continued success is directly attributed to its ability to focus on PDP’s central mission which is to provide valued high quality continuing professional education and training programs for the public service workforce throughout New York State. In doing so, PDP during the past year received 27 awards totaling over $32.75 million to conduct its work for New York State’s public sector workforce. Cumulatively, these awards also produced over $3.2 million in indirect cost recovery for the University. PDP again maintained its position as the leader among the university centers in generating a steady indirect cost recovery of funds for the university.

During this period, PDP staff of nearly 200 professionals were actively engaged with the design of new program curriculum and the delivery of a comprehensive array of additional educational programs that were directed at supporting worker development. As a result, PDP successfully offered over 2,700 instructional activities enrolling over 196,000 employees in its various educational programs. The primary responsibility of PDP staff is to develop and deliver these education and training programs in a way in which they produce workforce development outcomes that support employee growth and development. In order to be successful in its endeavors, PDP staff must have the required experience and knowledge to produce these high quality educational training products and services for its customers across a diverse array of subject matter areas which are correlated to meet sponsors’ needs. PDP programs have consistently provided measurable results directly linked to workers obtaining knowledge, skills, and related policy information that make them more productive employees.

As a matter of course, PDP programs have been successful in assisting various state, local government, non-government organizations, and not-for-profit workers improve their overall job knowledge and skills. In turn, this has resulted in generating a better trained and productive workforce for the citizens of New York State. While traditional classroom training has remained stable over the past several years, PDP experienced an impressive increase in technology-driven programming, which resulted in over 30% of its offerings being technology assisted. As e-learning options continue to become widespread and a popular alternative for instruction, PDP must be prudent to ensure quality control over these offerings to maintain its high educational and professional standards.

In 2015-16 the majority of PDP’s programs were conducted for employees at the NYS Office of Children and Family Services, the NYS Office of Temporary and Disability Assistance, the NYS Department of Health, the Governor’s Office of Employee Relations, and local government agencies throughout New York State. The program areas that had the highest enrollments continued to be Child Care Provider Training, Temporary Assistance Examiner Training, Child Welfare Training, and Computer Skills Training.

PDP’s sustainability remains resilient, and it plans to further broaden efforts in the delivery of high performance programs for the public service workforce in New York State and beyond. PDP will continue to develop a broad range of e-learning programs using mobile technology to maintain and augment its ability to meet the educational and training needs of today’s global workforce while remaining true to its fundamental values and mission.

PDP’s 2015–2016 Annual Center Report highlights its numerous accomplishments in dynamically supporting the public service workforce to increase its applied knowledge and related skills that produce improved work performance at all levels. PDP has proven to be a discriminating provider of superior high quality education and training for those who work in the public sector and its high standards and reputation for excellence in all it does continues to be its hallmark. Its value to both Rockefeller College and the University at Albany is realized in its ongoing determination to advance the service mission goals and objectives for both the College and University. As always, PDP strives to attain distinction in its work, integrity in its actions, and commitment in its responsiveness to meet the needs of its varied customers. This report provides a comprehensive review of PDP’s ongoing accomplishments in meeting these goals.